DIALOGUE

Customer’s service

Read and practice. Underline every verb and write their verbal time (simple present, present continuos, simple past, etc..)

Ms. Lock:	Hello?
Mr. Burr:	Hello, Ms. Lock. This is Jack Burr
Ms. Lock:	Uh, Mr. Burr . . . in Apartment 205
Mr. Burr:	No, in Apartment 305.
Ms. Lock:	Oh, yes. What can I do for you? Does your refrigerator need fixing again?
Mr. Burr:	No, it's the oven this time.
Ms. Lock:	Oh, so what's wrong with it?
Mr. Burr:	Well I think the temperature control needs to be checked. Everything I try to cook gets burned.
Ms. Lock:	Really? OK, I' ll have someone look at it right away.
Mr. Burr:	Thanks a lot, Ms. Lock.
Ms. Lock:	Uh, by the way, Mr. Burr, are you sure it’s the oven and not your cooking?